Scheduling and Late Cancelation Policy

 Scheduling Appointments: Clients are responsible for scheduling appointments. While it may be possible to establish a regular, recurring time for sessions if you wish, appointments are not “standing” and there may be times when your preferred appointment time is not available.

NO-SHOWS AND LATE CANCELLATIONS

In the case of a no-show or cancelation within less than 48 hours you will be charged the full fee for the session you missed.

There are 3 built-in flexibilities to the no-show/late cancellation policy: Life Happens Pass, Emergency Pass, and Same-Week Reschedule.

LIFE HAPPENS. All clients are eligible for one Life Happens/Sick Day, get out of fee free pass each calendar year for use in case of sudden sickness or unavoidable complication. Not available in case of no-show or cancelation within one hour of scheduled time.

EMERGENCY. One additional Emergency pass is available in case of extreme events such as medical emergencies.

SAME-WEEK RESCHEDULE. When my schedule can accommodate a rescheduling of a late cancellation in the same week, M-F, the late cancel fee may be applied to that appointment.

Typically, insurance will not reimburse missed or no-show sessions.

If you are 20 minutes or more late for scheduled time and have not notified me that you are running late, you will forfeit the remaining appointment time. Appointment will be recorded as a no-show and you will be responsible for no-show/late cancellation fee.